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Frequently Asked Questions

Why do prices vary?

As a result of their time, performance and education, our imEdge designers hold different positions from Associate imEdge designer to Senior Edge-ucation Director. While prices vary accordingly, every professional is constantly improving through advanced ongoing education. Regardless of the imEdge designer you choose, you’ll enjoy superior service at every level.


What if I’m late for my appointment?

We greatly appreciate your punctuality so that all guests can be accommodated. We understand circumstances may arise that impact your arrival and we will do everything possible to accommodate you. However, in some cases it may be necessary to shorten or reschedule your service.


How much should I tip?

William Edge is a non-tipping facility. We are doing great things to raise the professionalism of our craft. In society, the only people who accepts tips are those who are not subsidized by wages (waiters, waitresses, doormen, etc…), there is no other service profession that says “I will deliver X service for X price and still expects a tip. The greatest tip you can give us is to purchase the recommended retail regimen to insure you look/feel your best from visit to visit and the greatest compliment you can give us is the referral of a friend or family member.


My favorite service providers are always so busy. How can I be sure they are available when it’s convenient for me?

Many of our service providers are industry leaders and maintain a steady clientele. To guarantee an appointment with your favorite provider, we recommend that you schedule your next appointment before leaving the salon. This guarantees availability with your service provider at your preferred date and time.


Do you have a training salon?

Yes. In addition to our team of imEdge designers, we also have ProdEdgy, a William Edge Salon in New Braunfels. These service providers are fully licensed cosmetologists that are enrolled in pour advance education program. Our new artists are overseen by William Edge educators and receive industry-leading advance training. Enjoy the William Edge experience at a new artist price.


Do you offer spa packages?

We invite you to build your own service package so you may choose those services that interest you most. Our staff can help you book several appointments together for a full or half day experience and also recommend service that work well together.

©2012 William Edge Salons. All rights reserved.